Subject: New Reply Received - CANCEL: NAEE50008481726-S3 and NAEE50008481726-S2
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 20 May 2022 04:02:21 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  CANCEL:  NAEE50008481726-S3 and NAEE50008481726-S2  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>Good day</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>The order was placed on
<b>noon.</b></span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>The noon team is also supporting to cancel the order.</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>My mobile number is 971562462318</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>Best Regards</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>Monique</span></div>
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<div>From:<span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Home Box &lt;[email-masked]&gt;
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<b>Sent:</b> Thursday, 19 May 2022 17:21<br>
<b>To:</b> Monique Schoombie &lt;[email-masked]&gt;<br>
<b>Subject:</b> CANCEL: NAEE50008481726-S3 and NAEE50008481726-S2</span>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Dear Customer,</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>This email concerns your Customer Service case # 4371920</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for
 us to help us resolve your query.</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Looking forward to your response.</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><span class="msoDel"><span>-</span></span>——</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Alhamzi Mohammed :
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Monique,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for reaching out to us .</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We sincerely apologize for any inconvenience caused however, we have checked with the following contact number: 562462318  and we are unable to locate any order with us. We
 request you to please share with us your registered mobile number so that we assist you with this accordingly.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We are looking forward to hear from you soon. Thank you for your help!</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Your Friends,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>The Support Team</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4371920:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<font style="font-family:Arial;font-size:12pt;color:#4A4F54;font-weight:bold">Monique</font><font style="font-family:Arial;font-size:12pt;color:#4A4F54;font-weight:bold">
</font><font style="font-family:Arial;font-size:12pt;color:#4A4F54;font-weight:bold">Schoombie</font><br>
<font style="font-family:Arial;font-size:9pt;color:#FE2B09">Subject Matter Expert</font>
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<td style="PADDING-TOP: 13px"><a href="http://halcon.ae" target="" rel="noreferrer"><img width="167" height="36" style="border: 0px Solid " src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0MDYwNjE1NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Mucq7f2obceYoYmJlUtL5n2RbxkmAdNBP39eieNlCe8" data-id="2043340606156"></a></td>
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<td style="PADDING-TOP: 13px; LETTER-SPACING: 1px"><font style="font-family:Arial;font-size:9pt;color:#4A4F54"><font style="font-family:Arial;font-size:9pt;color:#4A4F54">Tawazun Industrial Park<br>
P.O. Box 146466, Abu Dhabi, UAE</font></font></td>
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<font style="font-family:Arial;font-size:9pt;color:#4A4F54">+971 2 885 9026</font><font style="font-family:Arial;font-size:9pt;color:#4A4F54"><br>
</font><font style="font-family:Arial;font-size:9pt;color:#4A4F54">+971 56 246 2318</font><font style="font-family:Arial;font-size:9pt;color:#4A4F54"><br>
</font><span style="font-family:Arial;font-size:9pt;color:#4A4F54;text-decoration:none"><a href="mailto:[email-masked]" title="Click to send email to Monique Schoombie" target="" style="font-family:Arial;font-size:9pt;color:#4A4F54;text-decoration:none" rel="noreferrer"><span style="font-family:Arial; font-size:9pt; color:#4A4F54; text-decoration:none">[email-masked]</span></a></span>
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<span style="font-family:Arial;font-size:9pt;color:#4A4F54;font-weight:bold;text-decoration:none"><a href="http://www.halcon.ae" title="" target="" style="font-family:Arial;font-size:9pt;color:#4A4F54;font-weight:bold;text-decoration:none" rel="noreferrer"><span style="font-family:Arial; font-size:9pt; color:#4A4F54; font-weight:bold; text-decoration:none">halcon.ae</span></a></span> </td>
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<td style="BORDER-TOP: #fe2b09 4px solid; HEIGHT: 72px; PADDING-TOP: 13px; LETTER-SPACING: 1px">
<font style="font-family:Arial;font-size:8pt;color:#4A4F54"><font style="font-family:Arial;font-size:8pt;color:#4A4F54">This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should
 not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system.</font></font>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4371920