Subject: Ticket Assigned - 9569449131/ late collection
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 19 May 2022 14:18:25 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  9569449131/ late collection .                    Hi           05:56 PM, 19th May                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           05:56 PM, 19th May                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            05:56 PM, 19th May                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            05:58 PM, 19th May                   New                   If you have any pictures that you would like to share, please do that.            05:58 PM, 19th May                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           05:58 PM, 19th May                     .                    Please i have had a return request for order 9570007723 .. and nobody have came to pick up yet           06:01 PM, 19th May                     .                    last Saturday           06:03 PM, 19th May                   Alhamzi                   Hi, thank you for contacting us. This's Alhamzi We would be happy to help you.           06:06 PM, 19th May                   Alhamzi                   \Please wait while we check the details.            06:06 PM, 19th May                     .                    Sorry about order number           06:06 PM, 19th May                     .                    It is .. return 1002584762 for order 9569449131           06:07 PM, 19th May                     .                    * last Thursday           06:11 PM, 19th May                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             06:16 PM, 19th May                   Alhamzi                   Do you have any other inquiries that we can help with?           06:16 PM, 19th May                     .                    No thank you           06:16 PM, 19th May                     .                    I’m waiting           06:17 PM, 19th May                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:17 PM, 19th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4377923