Subject: Ticket Assigned - 9570650424/ Update address
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 19 May 2022 14:17:20 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  9570650424/ Update address Khadijah Shirley Alamgir                    Good day,  I ordered some stuffs yesterday and it will deliver today, I would just like to confirm the delivery address since we just shipped. Plz note it:  Apt 304 Lavander 2 Emirates Garden District 12, JVC           05:51 PM, 19th May                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           05:51 PM, 19th May                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            05:51 PM, 19th May                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           05:51 PM, 19th May                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            05:51 PM, 19th May                     Khadijah Shirley Alamgir                    Ordered no. 9570650424           05:53 PM, 19th May                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            05:53 PM, 19th May                   New                   If you have any pictures that you would like to share, please do that.            05:53 PM, 19th May                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           05:53 PM, 19th May                     Khadijah Shirley Alamgir                             05:54 PM, 19th May                     Khadijah Shirley Alamgir                             05:54 PM, 19th May                     Khadijah Shirley Alamgir                             05:55 PM, 19th May                     Khadijah Shirley Alamgir                    My comtact no. 0582149553           05:56 PM, 19th May                   Alhamzi                   Hi Khadijah, thank you for contacting us. This's Alhamzi We would be happy to help you.           06:01 PM, 19th May                   Alhamzi                   Please wait while we check the details.            06:01 PM, 19th May                     Khadijah Shirley Alamgir                    Ok please thank you           06:03 PM, 19th May                   Alhamzi                   Please confirm if this addres is correct": Roxana Residence block D  3,302 [email-masked] United Arab Emirates (AE) AE-DU Jumeirah Village Dubai           06:06 PM, 19th May                     Khadijah Shirley Alamgir                    It was the old one...we just shifted           06:07 PM, 19th May                     Khadijah Shirley Alamgir                    New address: apt. 304 Lavander 2 Emirates Garden district 12, JVC           06:08 PM, 19th May                     Khadijah Shirley Alamgir                    New contact no. :0582149553           06:08 PM, 19th May                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             06:14 PM, 19th May                   Alhamzi                   Do you have any other inquiries that we can help with?           06:14 PM, 19th May                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:16 PM, 19th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4377911