Subject: New Reply Received - Bed issue
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 19 May 2022 09:07:39 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Bed issue  Ticket comment <div>Team has inspected the issue. As per their view, head board to be replaced immediately. I have attached photo and video for your reference.</div>
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<div>On 18 May 2022, at 4:18 PM, Home Box &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Kamlesh,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused you.<br><br>We would like to let you know that we have escalated this issue to the concern team and will contact you within 3-2 business days to help you with this issue. Complain number: 3868128</div>
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<div>We request you to please allow us some time so we can work on this and do the needful.</div>
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<div>We appreciate your patience.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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Attachments :
1. <a href='http://helpae.homeboxstores.com/helpdesk/attachments/2043340251770'>Video.mov</a><br />2. <a href='http://helpae.homeboxstores.com/helpdesk/attachments/2043340251771'>image0.jpeg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4372088