Subject: Ticket Assigned - 3869816/ esc photos
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 19 May 2022 08:39:42 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  3869816/ esc photos Tariq                    Dear mosab, they delivered wrong pieces and missing items just now. What is this quality of Homebox?           12:11 PM, 19th May                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           12:11 PM, 19th May                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            12:11 PM, 19th May                     Tariq                             12:11 PM, 19th May                     Tariq                             12:12 PM, 19th May                   Alhamzi                   Hi Tariq, thank you for contacting us. This's Alhamzi We would be happy to help you.           12:13 PM, 19th May                   Alhamzi                   Please wait while we check the details.            12:13 PM, 19th May                     Tariq                    You guys are unorganised...shit services. I will escalate this with evidences to consumer rights protection           12:14 PM, 19th May                   Alhamzi                   We sincerely apologize for any inconvenience caused you.            12:17 PM, 19th May                   Alhamzi                   We sincerely apologize for any inconvenience caused you.  We would like to let you know that we have escalated this issue to the concern team and will contact you within 3-2 business days to help you with this issue.  Complain number: 3869816           12:17 PM, 19th May                   Alhamzi                   We request you to allow us some more time           12:17 PM, 19th May                   Alhamzi                   Do you have any other inquiries that we can help with?           12:17 PM, 19th May                     Tariq                    Screw ur apologies. Are u guys playing with me or what?           12:18 PM, 19th May                     Tariq                    I want an immediate refund           12:18 PM, 19th May                     Tariq                    Fucked up organization           12:18 PM, 19th May                     Tariq                    How will homebox compensate?           12:22 PM, 19th May                   Alhamzi                   Sorry for this has happened with you. surely this is not the experience we wants our customer to have.  Kindly note that we have escalated this issue to the concern team for this not to happen again.     Thank you for you understanding and cooperation           12:26 PM, 19th May                   Alhamzi                   We request you to allow us some more time and we will make it up to you           12:26 PM, 19th May                   Alhamzi                   Do you have any other inquiries that we can help with?           12:26 PM, 19th May                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:28 PM, 19th May                     Tariq                    How? What will be the compensation           12:28 PM, 19th May                   Alhamzi                   Our team will contact you soon regarding this issue.           12:32 PM, 19th May                   Alhamzi                   could you please share your Email ID           12:32 PM, 19th May                     Tariq                    [email-masked]           12:33 PM, 19th May                   Alhamzi                   Thanks for sharing the details           12:39 PM, 19th May                   Alhamzi                   Do not hesitate to contact us for more assistance            12:39 PM, 19th May                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:39 PM, 19th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4376231