Subject: New Reply Received - Warranty claim
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 19 May 2022 07:11:58 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Warranty claim  Ticket comment <div>Hi , your team has taken the sofa. Now please give me cash back as i dont want gift voucher. Thankyou. <br><br>
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<div>On 18-May-2022, at 5:15 PM, Home Box &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Mahaa,</div>
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<br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused to you.</div>
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<div dir="ltr">We would like to let you know that our team will contact you and do the required action to make it up to you. We are still following our team regarding the refund. Please contact us if the issue is not resolved within 2-3 days and we will help you in the best way. </div>
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<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4361298