Subject: Ticket Assigned - Pathetic service
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 18 May 2022 10:55:17 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Pathetic  service  4th of April 2022. I had made a purchase in Home Box Zahia City center branch in sharjah.
My Credit Card was debited twice for Aed 1997/ by the concerned staff. Supervising staff Mr Vijay on duty assured the amount debited twice will be refunded in 2/ 3 days.
Till date this amount is not credited to my Credit Card. Inspite of repeated calls to concerned supervisor Vijay. Who each time gives me false dates and promises.
Pathetic service to say the least. Is this the way a known brands deals with the customers  ?????.  I demand an immediate refund of this amount

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4371499