Subject: New Reply Received - 9567296014/ Missing item CNC
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 17 May 2022 10:35:17 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  9567296014/ Missing item CNC  Ticket comment <div dir="auto">Any update here ?? </div>
<div dir="auto">Refund is done or not ??</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 11 May 2022 at 4:46 PM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr" style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'>Hi Shaimaya,</div>
<div dir="ltr" style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'>
<br>Greetings of the day to you !<br><br>We would like to apologise for the inconvenience caused to you.<br><br>We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.<br><br>Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.<br><br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Thanks &amp; Regards,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4283951