Subject: New Reply Received - Warranty claim
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 16 May 2022 23:23:30 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Warranty claim  Ticket comment <div>Hi , </div>
<div>Kindly refund my amount as a cash. Because i didnt liked any of sofa online. And as your warranty claim doesnt work. I want my money back as its your responsibilty to fulfil your claim. But as it cant happen. Kindly refund my amount. And sofa has been inspected thru ur team. I want brown sofa as it matches my furniture. And i want to buy asap because i need it for my lounge urgent. Kindly grant me my amount. Here i am attaching some photos. </div>
<div>Thankyou <br>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 16-May-2022, at 4:27 PM, Home Box &lt;[email-masked]&gt; wrote:<br><br>
</div>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi ,<br><br>
</div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div dir="ltr">We sincerely apologize for any inconvenience caused however, we request you to please share your order number and some picture of the damaged items so that we can assist you better</div>
<div><br></div>
<div>We are looking forward to hear from you soon. <span>Thank you for your help!</span>
</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
</div></div>

	

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Attachments :
1. <a href='http://helpae.homeboxstores.com/helpdesk/attachments/2043339187976'>image0.jpeg</a><br />2. <a href='http://helpae.homeboxstores.com/helpdesk/attachments/2043339187977'>Video.MOV</a><br />3. <a href='http://helpae.homeboxstores.com/helpdesk/attachments/2043339187978'>image1.jpeg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4361298