Subject: New Reply Received - Delivery
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 12 May 2022 12:52:59 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">Since morning customer service is being contacted over the phone, and some of them  blaming of giving wrong address and the others acknowlegded that i got correct address. I put correctly my address in the system before. I tried also to call the delivery person that was given by customer service agent but no answer back after explaining the situation. <div dir="auto"><br></div>
<div dir="auto">This is very frustrating. No delivery and wasted my time of waiting. This is not a good service at all. </div>
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<div dir="auto">Maria Eloisa Abriza</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 12 May 2022, 16:23 Landmark Group, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div><div dir="ltr">
<div dir="ltr">Hi Maria,</div>
<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We apologies you have to go through this with us. This is not the experience we want our customer to have. Kindly note that we are following with the delivery team regarding your delivery. Please contact us if the order was not delivered today and we will help you in the best way. </div>
<div><br></div>
<div>We request you to allow us some more time. </div>
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<div>Thank you for your understanding and cooperation.</div>
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<div>Feel free to get in touch with us for further assistance.</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4346742