Subject: New Reply Received - 9567296014/ Missing item CNC
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 09 May 2022 09:57:55 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  9567296014/ Missing item CNC  Ticket comment <div dir="auto">Dear Team,</div>
<div dir="auto">Thank you for your email. </div>
<div dir="auto">I would like to inform you that i don’t want to return that excess item. Instead reduce the amount of the excess item from the refund amount. Kindly let me know.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 8 May 2022 at 3:50 PM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Shaimaya, </div>
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<div dir="ltr">Greetings of the day to you !</div>
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<div dir="ltr">Thank you for the confirmation. </div>
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<div dir="ltr">We would like to inform you that as per update from team, wrong item was sent to you due to barcode issue in place of item 163167418 - - Bristol 2-Piece Polyester Filled Cushion Set - 45x45 cms. We have raised a return request for incorrect item and a link has been sent at your registered email address, we would request you to kindly fill the required details on the link and our team will collect the excess green pillow and as soon as we would receive it, refund will be processed for missing item. </div>
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<div dir="ltr">​Feel free to contact us for further assistance on it. </div>
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<div dir="ltr">Thanks &amp; Regards,</div>
<div dir="ltr">The Support Team <br><br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4283951