Subject: New Reply Received - 9569036374 / Reschedule
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 08 May 2022 18:09:10 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  9569036374 / Reschedule   Ticket comment <div dir="auto">Hi, </div>
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<div dir="auto">I am very disappointed knowing that it’s been 3 days that I’m trying to reschedule this delivery by reaching out over the phone and emailing you.</div>
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<div dir="auto">I requested the same on every single of email and you couldn’t read properly my request. Now the order is out for delivery and I need to wait 24 to 48h to get a confirmation from you. </div>
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<div dir="auto">Kindly note that this mistake is coming from your side as the delivery date selection wasn’t available online when I placed the order and no one reached out to me to schedule the delivery date I want. On top I tried to reach out several times over emails and calls without success and when I finally get someone to respond to my emails is to say the order is already out and you can’t do much… </div>
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<div dir="auto">For the last time, after 5 emails asking the same, please fix the issue and deliver the sofa Miller in Grey of the order number 9569036374 on <b>Saturday May 14th between 10:00 to 14:00pm. </b>
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<div dir="auto">Thanks, </div>
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<div dir="auto">Best </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun 8 May 2022 at 15:54, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Mesfar, </div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>​</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We would like to apologise for it. </div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>​<br>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We would like to inform you that order is scheduled for delivery on May 10th, 2022. We could not directly schedule to May 14th, 2022 as order has been dispatched for delivery. We could raise a requst to stop the delivery for May 10th, 2022 and later, after 24-48 hours, we will reschedule the delivery to nearest possible date.</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>​</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We would request you to confirm us, shall we go ahead and stop the delivery on May 10th, 2022? </div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>​</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Looking forward to your confirmation. </div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>​</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thanks &amp; Regards,</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>The Support Team <br><br><br><br>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div></div>
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</div></blockquote>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr">
<div><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><img width="200" height="66" src="https://ci3.googleusercontent.com/mail-sig/AIorK4z7gZCZJjRMCBKSyMYxoRtHg59PDyWLu9OQXC-aw7q4I2QVok__h9BLi_h_qfVbiZkz5iQvE9Q"></a></div>
<div><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a></div>
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<a href="https://tukadubai.com/" target="_blank" rel="noreferrer">https://tukadubai.com</a><br><div><br></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4317643