Subject: New Reply Received - 9569036374 / Reschedule
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 08 May 2022 09:03:34 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  9569036374 / Reschedule   Ticket comment <div dir="ltr">
<div dir="auto">Hi! </div>
<div dir="auto"><br></div>
<div dir="auto">Thanks for your response! </div>
<div dir="auto">Please reschedule the order number: <span style="font-family:Helvetica,Arial,sans-serif;font-size:13.913px;text-align:right;word-spacing:1.54589px;color:rgb(30,30,30)">9569036374 sofa bed Miller in grey color to be delivered on Saturday 14th of May between 10:00am and 14:00pm.</span>
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<div dir="auto"><span style="font-family:Helvetica,Arial,sans-serif;font-size:13.913px;text-align:right;word-spacing:1.54589px;color:rgb(30,30,30)"><br></span></div>
<div dir="auto"><span style="font-family:Helvetica,Arial,sans-serif;font-size:13.913px;text-align:right;word-spacing:1.54589px;color:rgb(30,30,30)">Kindly confirm the reschedule as soon as you can.</span></div>
<div dir="auto"><span style="font-family:Helvetica,Arial,sans-serif;font-size:13.913px;text-align:right;word-spacing:1.54589px;color:rgb(30,30,30)"><br></span></div>
<div dir="auto"><span style="font-family:Helvetica,Arial,sans-serif;font-size:13.913px;text-align:right;word-spacing:1.54589px;color:rgb(30,30,30)">Best regards,</span></div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, May 8, 2022 at 2:20 AM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4317643</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 4317643<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Aws Adra : </div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Mesfar,<br><br>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused to you.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We would like to inform you that order 9569036374  is in delivery status and can not be rescheduled at this moment,</div>
<div dir="ltr">We have raised a request to stop the delivery on 09/05 and to notify the team that you want to reschedule your order to 14/05.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Kindly contact us after 24 hours until the order status will be updated so we can reschedule the delivery.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We are looking forward to hearing from you soon. Thank you for your help!<br><br>Your Friends,<br>The Support Team.<br>
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<br><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr">
<div><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><img width="200" height="66" src="https://ci3.googleusercontent.com/mail-sig/AIorK4z7gZCZJjRMCBKSyMYxoRtHg59PDyWLu9OQXC-aw7q4I2QVok__h9BLi_h_qfVbiZkz5iQvE9Q"></a></div>
<div><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a></div>
<div>
<a href="https://tukadubai.com/" target="_blank" rel="noreferrer">https://tukadubai.com</a><br><div><br></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4317643