Subject: Ticket Assigned - 29004107335120200620. No pull out in CRM
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 07 May 2022 07:14:49 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  29004107335120200620. No pull out in CRM Jok                   Have a great day Aliya ! and stay Blessed !           08:46 AM, 25th Mar                     Aliya Zayan                    Hi           11:00 AM, 07th May                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           11:00 AM, 07th May                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            11:00 AM, 07th May                     Aliya Zayan                    I have an item i purchased on  2020           11:01 AM, 07th May                     Aliya Zayan                    And the item seems to have an issue           11:01 AM, 07th May                     Aliya Zayan                    Its a recliner           11:01 AM, 07th May                     Aliya Zayan                    Which has some springs cming out frm inside them           11:01 AM, 07th May                     Aliya Zayan                    I would like it repaired           11:01 AM, 07th May                     Aliya Zayan                    Since it has waranty           11:01 AM, 07th May                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            11:02 AM, 07th May                   New                   If you have any pictures that you would like to share, please do that.            11:02 AM, 07th May                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           11:02 AM, 07th May                     Aliya Zayan                             11:04 AM, 07th May                     Aliya Zayan                             11:04 AM, 07th May                     Aliya Zayan                    This is the bill           11:04 AM, 07th May                   Alhamzi                   Hi Aliya, thank you for contacting us. This's Alhamzi We would be happy to help you.           11:05 AM, 07th May                   Alhamzi                   Please wait while we check the details.            11:05 AM, 07th May                     Aliya Zayan                    Okay sure           11:07 AM, 07th May                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             11:11 AM, 07th May                   Alhamzi                   Do you have any other inquiries that we can help with?           11:11 AM, 07th May                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:14 AM, 07th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4320833