Subject: New Reply Received - 9565648329/ Late delivery
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 02 May 2022 11:42:44 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  9565648329/ Late delivery  Ticket comment <div dir="auto">Hello, </div>
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<div dir="auto">Still no one has contacted me. Can you please process a refund as I don’t want to wait any longer. </div>
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<div dir="auto">Thanks,</div>
<div dir="auto">Celine </div>
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<div>On Sun, 1 May 2022 at 15:44, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Celine,<br><br>We would like to apologise for it. We never wanted you to have such unpleasant experience at HomeBox. We would like to assure you that we have escalated for it and has sent  a reminder to team to expedite the resolution of this matter. Please be assured that you will be contacted shortly for further assistance on it. </div>
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<div dir="ltr">​Thank you for being patience and understanding. </div>
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<div dir="ltr">Thanks &amp; Regards,</div>
<div dir="ltr">The Support Team <br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4182331