Subject: Ticket Assigned - 6134268149ظ ةهسسهىل حشقف
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 29 Apr 2022 11:53:19 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  6134268149ظ ةهسسهىل حشقف Hiba                    Hello           03:30 PM, 29th Apr                   New                   شكراً لك على تواصلك مع هوم بوكس ، لمساعدتك بشكل أفضل ، يرجى اختيار اللغه المفضله للتحدث:: 1 العربية 2 الإنجليزية           03:30 PM, 29th Apr                   New                   Thank you for contacting Homebox, to help us serve you better, please reply with digit corresponding to your prefered language: 1 for Arabic 2 for English           03:30 PM, 29th Apr                     Hiba                    2           03:30 PM, 29th Apr                   New                   To help us help you better, please reply with single digit corresponding to your nature of question today 1 - For help placing a new order 2 - Offers and Promotions 3 - To check order or delivery status 4 - For questions about returns or refund 5 - For complaints 6 - Check Store Locations   Please reply with only a single digit corresponding to the option           03:30 PM, 29th Apr                     Hiba                    5           03:30 PM, 29th Apr                   New                   Please select one of the options from below. 1 for warranty related questions 2 for product quality complaint 3 for other complaints           03:30 PM, 29th Apr                     Hiba                    2           03:30 PM, 29th Apr                   New                   Please give us your 10 Digit Order number starting wih 6 if you placed your order on our website, or 20 Digit Invoice number if you placed your order in store           03:30 PM, 29th Apr                     Hiba                    6134268149           03:31 PM, 29th Apr                   New                   Please wait, you will be assisted shortly.           03:31 PM, 29th Apr                   New                   Please describe your query in detail. If necessary please also send us any pictures. Be sure to include your Invoice or Order number. One of our representatives will respond to you shortly.             03:31 PM, 29th Apr                   New                   Given the high number of messages we are currently receiving, we are experiencing high wait time. We will get back to you shortly. Please be sure to describe your query in detail. Thank you for your cooperation.           03:31 PM, 29th Apr                     Hiba                    Some of the parts are missing           03:31 PM, 29th Apr                     Hiba                             03:32 PM, 29th Apr                     Hiba                    Parts N, O and P are missing           03:32 PM, 29th Apr                     Hiba                    Missing           03:34 PM, 29th Apr                   Alhamzi                   Hi Hiba, thank you for contacting us. This's Alhamzi We would be happy to help you.           03:42 PM, 29th Apr                   Alhamzi                   Please wait while we check the details.            03:42 PM, 29th Apr                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             03:45 PM, 29th Apr                   Alhamzi                   Do you have any other inquiries that we can help with?           03:45 PM, 29th Apr                     Hiba                    No thats all. I unpacked and am assembling right now and noticed these items missing           03:46 PM, 29th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4285793