Subject: New Reply Received - missing item
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 28 Apr 2022 11:33:44 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  missing item  Ticket comment <div dir="ltr">
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<img id="id-E05F3FB8-1D3B-4C9C-B0BC-5548942DE6AE" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzMzEwNjY4NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.CoJhyHjDShf9UE4WOBNZk_xMpvqHcwoK02YyUsbKbp4" data-id="2043333106686" alt="Image.jpeg" style="max-width: 100%"><img id="id-84A929F9-1D3C-479D-B86A-61677C01C37B" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzMzEwNjY4NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.2LSfx2nQaJeZ1fFnY2VnRAvmjsFNAENBZiwTySODbiQ" data-id="2043333106687" alt="Image.jpeg" style="max-width: 100%"><img id="id-B1B1E4E8-1814-4606-9120-BBF532CD38D5" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzMzEwNjY4OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.U5ztKKMh9WGhtT0caZE4X50iXTKUYEjusiuCLZf1Djo" data-id="2043333106688" alt="Image.jpeg" style="max-width: 100%"><img id="id-4AAE84F1-20FC-4E22-AC92-6BA604CEC0D8" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzMzEwNjY4OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ad5LgpI1nWPaqwzmkmJCBJOK_20UjfkBTZPTQ-2ayA0" data-id="2043333106689" alt="Image.jpeg" style="max-width: 100%"><br>
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<div dir="ltr">FYI</div>
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Get <a href="https://aka.ms/o0ukef" style="" rel="noreferrer">Outlook for iOS</a>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Landmark Group &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, April 28, 2022 2:30:36 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4069616] - missing item
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<div dir="rtl">Hi محمد مطيوري,<br>
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عزيزي العميل ,</div>
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<div dir="rtl">الرجاء ارسال الصور <br>
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<blockquote class="x_freshdesk_quote">On Sun, 17 Apr at 8:50 PM <span class="x_separator">
, Home Box KSA &lt;[email-masked]&gt; wrote:
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">αвυ sαмɪ</div>
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<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/yacht.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
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<div>1</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">07:47 PM, 17th Apr</div>
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New</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/N.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>شكراً لك على تواصلك مع هوم بوكس ، لمساعدتك بشكل أفضل ، يرجى اختيار اللغه المفضله للتحدث::<br>
1 العربية<br>
2 الإنجليزية</div>
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<div style="color:#999999; font-size:11px; clear:right">07:47 PM, 17th Apr</div>
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New</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/N.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
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<div>Thank you for contacting Homebox, to help us serve you better, please reply with digit corresponding to your prefered language:<br>
1 for Arabic<br>
2 for English</div>
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<div style="color:#999999; font-size:11px; clear:right">07:47 PM, 17th Apr</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">αвυ sαмɪ</div>
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<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/yacht.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">07:48 PM, 17th Apr</div>
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New</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/N.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>:لمساعدتنا على مساعدتك بشكل أفضل ، يرجى اختيار رقم من القائمه لما يتوافق مع طبيعة سؤالك اليوم<br>
1 - للمساعدة في انشاء طلب جديد<br>
2 - العروض والخصومات<br>
3 - للتحقق من حالة الطلب او التسليم<br>
4 - للاسئلة حول الارجاع او استرداد المبلغ<br>
5 - للشكاوي<br>
6 - لمعرفة مواقع المتاجر <br>
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الرجاء الرد باستخدام رقم واحد فقط يتوافق مع خيارك</div>
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<div style="color:#999999; font-size:11px; clear:right">07:48 PM, 17th Apr</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">αвυ sαмɪ</div>
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<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/yacht.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
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<div>5</div>
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New</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/N.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
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<div>الرجاء تحديد أحد الخيارات أدناه.<br>
1 للأسئلة المتعلقة بالضمان<br>
2 لشكوى جودة المنتج<br>
3 لشكاوى أخرى</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">αвυ sαмɪ</div>
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<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/yacht.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
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<div>3</div>
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New</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/N.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
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<div>يرجى توضيح استفسارك بالتفصيل، يرجى أيضًا إرفاق أي صور إذا لزم الأمر. تأكد من إرسال رقم الفاتورة أو رقم الطلب. سيرد عليك أحد موظفينا قريبًا.</div>
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<div style="color:#999999; font-size:11px; clear:right">07:48 PM, 17th Apr</div>
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New</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/N.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
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<div>نظرًا للعدد الكبير من الرسائل التي نتلقاها حاليًا ، فإننا نواجه وقت انتظار مرتفعًا. سنقوم بالتواصل معكم قريبا. يرجى التأكد من توضيح استفسارك بالتفصيل. شكرا لتعاونكم.</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">αвυ sαмɪ</div>
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<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/yacht.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
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<div>رقم الشكوى 3775134</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">αвυ sαмɪ</div>
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<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/yacht.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
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<div>لم يتم التجاوب الى الان</div>
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Abdullah</div>
<img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_7700a92c46d6cb39562e8b01844ade2cd9f8d53ecb974a9bcf3e55d471b12885/img_uos6fmjr2l_3a1fe6c37dd1c547c566cc863394542ec0f6967c80d9570b4b3d7def07384b52.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
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<div>شكرا لتواصلك معنا, معك عبدالله من هوم بوكس, الرجاء إمهالي بعض من الوقت ليتم التحقق .</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">αвυ sαмɪ</div>
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<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/yacht.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
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<div>الموضوع له شهر</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">αвυ sαмɪ</div>
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<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/yacht.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
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<div>من ١٤ مارس تتحققون ولا احد اتصل اصلا</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">αвυ sαмɪ</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/yacht.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
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<div>هذا ردك قبل</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">αвυ sαмɪ</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/yacht.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
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<div>وللان ماتحققتو</div>
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Abdullah</div>
<img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_7700a92c46d6cb39562e8b01844ade2cd9f8d53ecb974a9bcf3e55d471b12885/img_uos6fmjr2l_3a1fe6c37dd1c547c566cc863394542ec0f6967c80d9570b4b3d7def07384b52.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
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<div>عزيزي العميل اعتذر عن التاخير لكن تحققت من الامر ولقد اخبرنا فريق المعني بانه سيتم ارسال الفريق لكم خلال 3-5 ايام في حال لم يتم زيارتك في هذه المدة الرجاء التواصل معنا مرة اخرى</div>
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Abdullah</div>
<img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_7700a92c46d6cb39562e8b01844ade2cd9f8d53ecb974a9bcf3e55d471b12885/img_uos6fmjr2l_3a1fe6c37dd1c547c566cc863394542ec0f6967c80d9570b4b3d7def07384b52.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>هل لديك أي استفسار آخر يمكنني مساعدتك به؟ </div>
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<div style="color:#999999; font-size:11px; clear:right">08:43 PM, 17th Apr</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">αвυ sαмɪ</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/yacht.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
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<div>هذا الرد باي تاريخ</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">08:44 PM, 17th Apr</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">αвυ sαмɪ</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/yacht.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
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<div>محد تواصل معاي للان</div>
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Abdullah</div>
<img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_7700a92c46d6cb39562e8b01844ade2cd9f8d53ecb974a9bcf3e55d471b12885/img_uos6fmjr2l_3a1fe6c37dd1c547c566cc863394542ec0f6967c80d9570b4b3d7def07384b52.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
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<div>بتاريخ اليوم 17 ابريل تم</div>
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<div style="color:#999999; font-size:11px; clear:right">08:44 PM, 17th Apr</div>
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Abdullah</div>
<img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_7700a92c46d6cb39562e8b01844ade2cd9f8d53ecb974a9bcf3e55d471b12885/img_uos6fmjr2l_3a1fe6c37dd1c547c566cc863394542ec0f6967c80d9570b4b3d7def07384b52.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>يرجى الانتظار من 3-5 ايام</div>
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<div style="color:#999999; font-size:11px; clear:right">08:45 PM, 17th Apr</div>
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Abdullah</div>
<img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_7700a92c46d6cb39562e8b01844ade2cd9f8d53ecb974a9bcf3e55d471b12885/img_uos6fmjr2l_3a1fe6c37dd1c547c566cc863394542ec0f6967c80d9570b4b3d7def07384b52.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>واعتذر مجدداً عن التاخير الحاصل</div>
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<div style="color:#999999; font-size:11px; clear:right">08:45 PM, 17th Apr</div>
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Abdullah</div>
<img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_7700a92c46d6cb39562e8b01844ade2cd9f8d53ecb974a9bcf3e55d471b12885/img_uos6fmjr2l_3a1fe6c37dd1c547c566cc863394542ec0f6967c80d9570b4b3d7def07384b52.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>هل لديك أي استفسار آخر يمكنني مساعدتك به؟ </div>
</div>
<div style="color:#999999; font-size:11px; clear:right">08:45 PM, 17th Apr</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">αвυ sαмɪ</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/img/yacht.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>ويدخل علينا العيد وانتم باقي ماتجاوبتو</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">08:45 PM, 17th Apr</div>
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Abdullah</div>
<img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_7700a92c46d6cb39562e8b01844ade2cd9f8d53ecb974a9bcf3e55d471b12885/img_uos6fmjr2l_3a1fe6c37dd1c547c566cc863394542ec0f6967c80d9570b4b3d7def07384b52.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>هل لديك أي استفسار آخر يمكنني مساعدتك به؟</div>
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<div style="color:#999999; font-size:11px; clear:right">08:48 PM, 17th Apr</div>
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Abdullah</div>
<img src="https://images.freshchat.com/30x30/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_7700a92c46d6cb39562e8b01844ade2cd9f8d53ecb974a9bcf3e55d471b12885/img_uos6fmjr2l_3a1fe6c37dd1c547c566cc863394542ec0f6967c80d9570b4b3d7def07384b52.png" width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>كان من دواعي سروري مساعدتك, أتمنى لك أوقاتًا طيبة .</div>
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<div style="color:#999999; font-size:11px; clear:right">08:50 PM, 17th Apr</div>
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<td style="text-align:center"><span style="font-size:13px; color:#999">View conversation in
<a href="https://web.freshchat.com/a/224106425474082/inbox/open/0/conversation/591774764570930" rel="noreferrer" style="font-weight:500; color:#999; text-decoration:none">
Freshchat</a></span></td>
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</blockquote>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4069616