Subject: New Reply Received - Re: ﻿ Order confirmed!
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 27 Apr 2022 07:22:18 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Re: 	Order confirmed!   Ticket comment <div>
<div>
<div style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" dir="ltr">
Dear . Bed is broken and I have sent you the pictures </div>
<div style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" dir="ltr">
Kindly update what details u looking for . So u can share</div>
<div style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" dir="ltr">
<br>
</div>
<div style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" dir="ltr">
Regards </div>
</div>
<div id="ms-outlook-mobile-signature">
<div>
<br>
</div>
Get <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a>
</div>
</div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Home Box &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, April 27, 2022 11:20:53 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re:  Order confirmed!
</div>
<div> </div>

<div>
<div style="font-size:14px">
<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4243141</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
<div dir="ltr">
<span>-</span>-</div>
<div dir="ltr">Alhamzi Mohammed : </div>
<div style="font-size:14px">
<div>
<div dir="ltr">
<div>Hi,</div>
<div>
<br>
</div>
<div>Thank you for contacting us and giving us the opportunity to serve you.</div>
<div>
<br>
</div>
<div>Please accept our sincere apologies for the inconvenience and delay caused to you.</div>
<div>
<br>
</div>
<div>We apologize for this experience. This is definitely not the experience we want our customers to have when they shop with us.</div>
<div dir="ltr"> <br>
Could you please share with us photos or video showing the issue so we can update it with our team to help you regarding this issue.</div>
<div dir="ltr"> <br>
Waiting forward to hearing from you. <br>
<br>
</div>
<div>Feel free to contact us for further assistance.</div>
<div> </div>
<div>your friends,</div>
<div>Support Team.</div>
</div>
</div>
</div>
<div></div>
<br>

</div>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4243141