Subject: Ticket Assigned - RE: RDO - 6133055714
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 25 Apr 2022 12:30:54 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  RE: RDO - 6133055714 @Vakeel Ahmad<mailto:[email-masked]> please create RDO to close this pending issue.

@vivekanandan<mailto:[email-masked]> FYKI..

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0>
[lg][hb]

From: Vakeel Ahmad <[email-masked]>
Sent: Saturday, April 9, 2022 4:56 PM
To: HB.CCCKSA <[email-masked]>; Crys_HBKSA <[email-masked]>
Cc: Jamshid Kurikkal <[email-masked]>; AHMED HASSAN <[email-masked]>; vivekanandan Venugopal <[email-masked]>; Nazam Hussain <[email-masked]>; Hbriyadh Warehouse <[email-masked]>; Hamed Zayan <[email-masked]>
Subject: RDO - 6133055714

Hi @HB.CCCKSA<mailto:[email-masked]> @Crys_HBKSA<mailto:[email-masked]>

Please refer to the attached call id details that the customer is refusing to get the replacement dresser He says I want to cancel it. This item is physically available in the warehouse.
We will create the RDO after your confirmation please advise..

3750901
4/2/2022 10:02:53 PM
6133055714
Thalman Mohd
555222394
Complaints
Damages During Delivery
Parts Broken
Closed
Ahmed Farouk
-
PD_161286449_Glasgow 6 Drawers Dresser-Oak _ All Parts Damage inside Crtn Please Replacement & Arrange New Full Crtn To Team (Sanjay GS)
We will send COD team as soon as possible to resolve pending delivery.
Delivery Dept
Pending Delivery
Approved
We will send COD team as soon as possible to resolve pending delivery.
06-Apr-2022
6109
06-Apr-2022
1284587

3766875
4/7/2022 4:03:22 PM
6133055714
Thalman Mohd
555222394
Enquiry
Pending Delivery
Others
Closed
Ahmed Farouk
-
The team reached customer location for resolve pending issue but customer did not answer please provide another contact number.

-
-
-

219128
07-Apr-2022

3769615
4/9/2022 12:55:57 PM
6133055714
Thalman Mohd
555222394
Enquiry
Pending Delivery
Others
Closed
Ahmed Farouk
-
Dear CCC_The HDO team reached customer location for resolve pending issue but customer said I want to cancel

-
-
-

219128
09-Apr-2022

Regards,
Vakeel Ahmad
Supervisor -HDO
Home Box Riyadh Warehouse
Mobile No +966 549183975 Ext: 4031
E:[email-masked]<mailto:[email-masked]>
[lg]<http://www.landmarkgroup.com/>[hb]<http://www.homeboxstores.com/sa/en>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4247886