Subject: Ticket Assigned - 9566475635/ late delivery
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 24 Apr 2022 05:18:24 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  9566475635/ late delivery Sunshine                    Hello           09:07 AM, 24th Apr                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           09:07 AM, 24th Apr                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           09:07 AM, 24th Apr                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            09:07 AM, 24th Apr                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            09:07 AM, 24th Apr                   Alhamzi                   Hi Sunshine, thank you for contacting us. This's Alhamzi We would be happy to help you.           09:08 AM, 24th Apr                   Alhamzi                   How may I help you?           09:08 AM, 24th Apr                     Sunshine                             09:08 AM, 24th Apr                     Sunshine                    Been morethan 1 week I haven’t received my order           09:08 AM, 24th Apr                     Sunshine                    Order# 9566475635           09:08 AM, 24th Apr                   Alhamzi                   Please wait while we check the details.            09:11 AM, 24th Apr                     Sunshine                    Ok           09:11 AM, 24th Apr                     Sunshine                    Thanks           09:11 AM, 24th Apr                   Alhamzi                   Please confirm if the following phone number is correct: 971555096223           09:11 AM, 24th Apr                     Sunshine                    Yes           09:11 AM, 24th Apr                   Alhamzi                   We sincerely apologize for any inconvenience caused you.            09:12 AM, 24th Apr                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.           09:12 AM, 24th Apr                   Alhamzi                   Do you have any other inquiries that we can help with?           09:12 AM, 24th Apr                     Sunshine                    Thats it if they can deliver today plz           09:13 AM, 24th Apr                     Sunshine                    This is the first tine i got late delivery from you           09:13 AM, 24th Apr                   Alhamzi                   kindly not that we do not know the exact delivery time but rest assured that we are doing the needful to deliver your order ASAP.           09:14 AM, 24th Apr                   Alhamzi                   We request you to allow us some more time           09:14 AM, 24th Apr                   Alhamzi                   Do you have any other inquiries that we can help with?           09:14 AM, 24th Apr                     Sunshine                    ??           09:15 AM, 24th Apr                     Sunshine                    Thanks           09:15 AM, 24th Apr                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:16 AM, 24th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4237968