Subject: Ticket Assigned - 9681534201/ esc photos
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 22 Apr 2022 07:57:39 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  9681534201/ esc photos Priti Kiran Shelar                    Hi           11:35 AM, 22nd Apr                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           11:35 AM, 22nd Apr                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            11:35 AM, 22nd Apr                     Priti Kiran Shelar                             11:36 AM, 22nd Apr                     Priti Kiran Shelar                    Lower part fell down of this furniture           11:37 AM, 22nd Apr                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            11:37 AM, 22nd Apr                   New                   If you have any pictures that you would like to share, please do that.            11:37 AM, 22nd Apr                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           11:37 AM, 22nd Apr                     Priti Kiran Shelar                    this is   order number : 9681534201           11:39 AM, 22nd Apr                     Priti Kiran Shelar                    I want raise the complaint.           11:39 AM, 22nd Apr                   Alhamzi                   Hi, thank you for contacting us. This's Alhamzi We would be happy to help you.           11:45 AM, 22nd Apr                   Alhamzi                   Please wait while we check the details.            11:45 AM, 22nd Apr                     Priti Kiran Shelar                    Ok           11:46 AM, 22nd Apr                   Alhamzi                   Thank you for allowing me the time to check. I appreciate your patience.           11:50 AM, 22nd Apr                     Priti Kiran Shelar                    ?           11:51 AM, 22nd Apr                   Alhamzi                   We sincerely apologize for any inconvenience caused you.  We would like to let you know that we have escalated this issue to the concern team and will contact you within 3-2 business days to help you with this issue.  Complain number:  3806393           11:54 AM, 22nd Apr                   Alhamzi                   Do you have any other inquiries that we can help with?           11:54 AM, 22nd Apr                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:57 AM, 22nd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4225405