Subject: New Reply Received -
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 21 Apr 2022 18:26:45 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.    Ticket comment <div dir="ltr">
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The handle was broken from inside by itself and i can not use the lazy chair</div>
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<div>From: Mohamad Majed &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, April 21, 2022 9:25:46 PM<br>
<b>To:</b> Home Box &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4212821] -
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Order number 7359206007</div>
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<div id="x_divRplyFwdMsg" dir="ltr"><font><b>From:</b> Home Box &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, April 21, 2022 7:20 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4212821] -
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4212821</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="ltr">Ankit Kumar : </div>
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<div dir="ltr">Hi Mohamad,</div>
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<div dir="ltr">Greetings for the day !<br>
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Thank you for contacting us ! <br>
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We would like to apologise for the inconvenience caused to you. <br>
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​Please share order id, share few pictures of item, highlighting the actual concern and one full picture of item. <br>
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​Looking forward to your confirmation. </div>
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Thanks &amp; Regards,<br>
The Support Team <br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4212821