Subject: New Reply Received - Mattress exchange
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 21 Apr 2022 10:48:34 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Mattress exchange   Ticket comment <div>Don’t want replace only pick it up and refund me the money !! How many times I have to repeat this <br><br>
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<div>On 21 Apr 2022, at 2:36 PM, Home Box &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Maria, </div>
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<div dir="ltr">Greetings of the day to you !</div>
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<div dir="ltr">We would like to apologise for the inconvenience caused to you. We never wanted you to have such unpleasant experience at HomeBox. We will ask the team to contact you on ugrent basis, to replace the mattress. Please be assured for it. </div>
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<div dir="ltr">We will get back to you shortly for further assistance on it. </div>
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<div dir="ltr">Thanks &amp; Regards,</div>
<div dir="ltr">The Support Team <br><br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3797806