Subject: Ticket Assigned - C&C REFUND
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 20 Apr 2022 10:47:37 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  C&C REFUND Anam Fatima                    Hello           02:36 PM, 20th Apr                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           02:36 PM, 20th Apr                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           02:36 PM, 20th Apr                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            02:36 PM, 20th Apr                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            02:36 PM, 20th Apr                     Anam Fatima                    My order number is 9564229398           02:36 PM, 20th Apr                     Anam Fatima                    I have already picked up this order           02:36 PM, 20th Apr                     Anam Fatima                    But you keep emailing me about not picking it up, and now a refund is being processed           02:37 PM, 20th Apr                     Anam Fatima                    Even though i already have the product           02:37 PM, 20th Apr                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            02:38 PM, 20th Apr                   New                   If you have any pictures that you would like to share, please do that.            02:38 PM, 20th Apr                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           02:38 PM, 20th Apr                   Alhamzi                   Hi Anam, thank you for contacting us. This's Alhamzi We would be happy to help you.           02:43 PM, 20th Apr                   Alhamzi                   Thanks for your honesty           02:45 PM, 20th Apr                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             02:45 PM, 20th Apr                   Alhamzi                   Do you have any other inquiries that we can help with?           02:45 PM, 20th Apr                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:46 PM, 20th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4212851