Subject: New Reply Received - Mattress exchange
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 11 Apr 2022 08:43:10 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Mattress exchange   Ticket comment <div>Has been more than 4 months on this waiting! I bought another mattress as it was hurting my back <br><br>
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<div>On 11 Apr 2022, at 11:28 AM, paula ruiz &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr">I just want your team to pick up the mattress !! And give me the money back …. <br><br><div dir="ltr">Sent from my iPhone</div>
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<br><blockquote>On 11 Apr 2022, at 11:21 AM, Home Box &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi ​Maria, </div>
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<div dir="ltr">Greetings of the day to you !</div>
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<div dir="ltr">Thank you for being patience and understanding. </div>
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<div dir="ltr">We would like to inform you that as per update, mattress will be replaced before 13th April, 2022. </div>
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<div dir="ltr">Please be assured that this matter will get resolved shortly. </div>
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<div dir="ltr">Feel free to contact us for further assistance on it. </div>
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<div dir="ltr">Thanks &amp; Regards,</div>
<div dir="ltr">The Support Team <br><br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3797806