Subject: Ticket Assigned - 3769547/ Esc photos
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 09 Apr 2022 09:45:20 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  3769547/ Esc photos Mani Kandan                             01:37 PM, 09th Apr                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           01:37 PM, 09th Apr                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            01:37 PM, 09th Apr                   Alhamzi                   We sincerely apologize for any inconvenience caused you.   Could you please share with us photos or video showing the issue so we can update it with our team to help you regarding this issue.           01:37 PM, 09th Apr                     Mani Kandan                    * File attached - da6407da63133b0ed188ae.mp4 *             01:38 PM, 09th Apr                   Alhamzi                   We sincerely apologize for any inconvenience caused you.  We would like to let you know that we have escalated this issue to the concern team and will contact you within 3-2 business days to help you with this issue.  Complain number: 3769547           01:42 PM, 09th Apr                   Alhamzi                   Do you have any other inquiries that we can help with?           01:42 PM, 09th Apr                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:44 PM, 09th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4148584