Subject: Ticket Assigned - 9563881391/ late delivery
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 04 Apr 2022 16:08:39 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  9563881391/ late delivery Mhargie_is_mharge                    order 9563881391           07:44 PM, 04th Apr                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           07:44 PM, 04th Apr                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            07:44 PM, 04th Apr                     Mhargie_is_mharge                    Again it was rescheduled           07:45 PM, 04th Apr                     Mhargie_is_mharge                    Out for delivery in the morning then rescheduled delivery in the evening           07:45 PM, 04th Apr                     Mhargie_is_mharge                    No one tried to call me if they really tried to deliver it?           07:46 PM, 04th Apr                     Mhargie_is_mharge                    The availability of the person who will received the item is the issue here           07:46 PM, 04th Apr                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            07:46 PM, 04th Apr                   New                   If you have any pictures that you would like to share, please do that.            07:46 PM, 04th Apr                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           07:46 PM, 04th Apr                     Mhargie_is_mharge                    Once you confirmed the delivery im putting a person home to received it.           07:47 PM, 04th Apr                     Mhargie_is_mharge                    But you keep on changing the delivery schedule without my knowledge.           07:47 PM, 04th Apr                     Mhargie_is_mharge                    ?           07:47 PM, 04th Apr                     Mhargie_is_mharge                             07:50 PM, 04th Apr                   Alhamzi                   Please confirm if the following phone number is correct: 9563881391           07:56 PM, 04th Apr                     Mhargie_is_mharge                    No           07:57 PM, 04th Apr                     Mhargie_is_mharge                    This is not my number           07:58 PM, 04th Apr                     Mhargie_is_mharge                    9563881391           07:58 PM, 04th Apr                     Mhargie_is_mharge                    This is the order number           07:58 PM, 04th Apr                     Mhargie_is_mharge                    It was rescheduled again           07:59 PM, 04th Apr                     Mhargie_is_mharge                    The second time around.           07:59 PM, 04th Apr                   Alhamzi                   We apologies for the previous message           07:59 PM, 04th Apr                     Mhargie_is_mharge                    The same what happened with my first order. I don’t know what to say with uour service           07:59 PM, 04th Apr                   Alhamzi                   the contact number registered with us is +971507528067           07:59 PM, 04th Apr                     Mhargie_is_mharge                    Its kinda frustrating           07:59 PM, 04th Apr                     Mhargie_is_mharge                    Yes. Same number im using here in Whatsapp           08:00 PM, 04th Apr                   Alhamzi                   is this number available for direct call as well 971507528067?           08:01 PM, 04th Apr                     Mhargie_is_mharge                    Yes. But no one is calling me.           08:01 PM, 04th Apr                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             08:01 PM, 04th Apr                     Mhargie_is_mharge                    That’s why im kinda mad why it keeps on rescheduling           08:01 PM, 04th Apr                   Alhamzi                   Do you have any other inquiries that we can help with?           08:01 PM, 04th Apr                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:03 PM, 04th Apr                     Mhargie_is_mharge                    How about the wardrobe?           08:03 PM, 04th Apr                     Mhargie_is_mharge                    Will it be sure to be delivered tomorrow?           08:04 PM, 04th Apr                     Mhargie_is_mharge                    Tell me if you cannot           08:04 PM, 04th Apr                   Alhamzi                   Could you please share your order number so that I can assist you further?           08:04 PM, 04th Apr                     Mhargie_is_mharge                    9563807935           08:05 PM, 04th Apr                   Alhamzi                   We would like to let you know, as per the date in our system, that our team will contact you on 05/04/2022 between 14:00-18:00 to deliver the order.           08:05 PM, 04th Apr                   Alhamzi                   The delivery team contact number is: 0506127832  Our team will contact you on: 507528067           08:05 PM, 04th Apr                   Alhamzi                   Do you have any other inquiries that we can help with?           08:05 PM, 04th Apr                     Mhargie_is_mharge                    Then i need to wait til tomorrow it will sure be delivered.           08:06 PM, 04th Apr                   Alhamzi                   Yes           08:06 PM, 04th Apr                   Alhamzi                   We sincerely apologize for any inconvenience caused you.            08:06 PM, 04th Apr                   Alhamzi                   Do you have any other inquiries that we can help with?           08:06 PM, 04th Apr                     Mhargie_is_mharge                    And I hope all my expected deliveries will come without any further more delays           08:06 PM, 04th Apr                   Alhamzi                   We will do our best to deliver the order 9563881391 as soon as possible           08:07 PM, 04th Apr                   Alhamzi                   9563807935 will reach in time and we advice you to coordinate with the delivery team at the time of delivery to avoid any delay           08:08 PM, 04th Apr                   Alhamzi                   Do you have any other inquiries that we can help with?           08:08 PM, 04th Apr                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:08 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4124960