Subject: Ticket Assigned - 507163201/ Raise CRM
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 04 Apr 2022 08:26:32 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  507163201/ Raise CRM Puja Sinha                    Hi           11:41 AM, 04th Apr                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           11:41 AM, 04th Apr                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            11:41 AM, 04th Apr                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           11:41 AM, 04th Apr                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            11:41 AM, 04th Apr                     Puja Sinha                    We purchased wardrobe           11:42 AM, 04th Apr                     Puja Sinha                    And it has some damage which need to repair           11:42 AM, 04th Apr                     Puja Sinha                    Purchased one chair that got broke           11:42 AM, 04th Apr                   Alhamzi                   Hi Puja, thank you for contacting us. This's Alhamzi We would be happy to help you.           11:43 AM, 04th Apr                   Alhamzi                   We sincerely apologize for any inconvenience caused you.   Could you please share with us order number along with photos or video showing the issue so we can update it with our team to help you regarding this issue.           11:43 AM, 04th Apr                     Puja Sinha                    Sure will do           11:44 AM, 04th Apr                     Puja Sinha                             11:44 AM, 04th Apr                     Puja Sinha                             11:44 AM, 04th Apr                     Puja Sinha                    Can I give you mobile no will it help           11:45 AM, 04th Apr                     Puja Sinha                    Actually hv to search for invoice           11:45 AM, 04th Apr                     Puja Sinha                    0507163201           11:45 AM, 04th Apr                   Alhamzi                   Please wait while we check the details.            11:47 AM, 04th Apr                   Alhamzi                   Can you let us know the date you purchase the items?           11:49 AM, 04th Apr                     Puja Sinha                    Feb month           11:54 AM, 04th Apr                   Alhamzi                   Please wait while we check the details.            11:56 AM, 04th Apr                   Alhamzi                   Thank you for allowing me the time to check. I appreciate your patience.           12:02 PM, 04th Apr                   Alhamzi                   Is the chair and the drawer from the same order or different orders?           12:08 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4122679