Subject: Ticket Assigned - 9563669616/ POD
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 02 Apr 2022 14:15:58 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  9563669616/ POD Bison Rubber Co                    Hi           06:02 PM, 02nd Apr                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           06:02 PM, 02nd Apr                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            06:02 PM, 02nd Apr                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           06:02 PM, 02nd Apr                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            06:02 PM, 02nd Apr                     Bison Rubber Co                    order 9563669616 not received but i got sms saying it is delivered           06:03 PM, 02nd Apr                     Bison Rubber Co                    In your homebox app also shows delivered but i didn't receive the order           06:04 PM, 02nd Apr                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            06:04 PM, 02nd Apr                   New                   If you have any pictures that you would like to share, please do that.            06:04 PM, 02nd Apr                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           06:04 PM, 02nd Apr                   Alhamzi                   We have checked and we would like to inform you that our courier team contacted on (971568971231) and delivered the order on (4/2/22).  We request you to please check with your security, family members and neighbours regarding your order.           06:08 PM, 02nd Apr                   Alhamzi                   Do you have any other inquiries that we can help with?           06:08 PM, 02nd Apr                     Bison Rubber Co                    Hello           06:08 PM, 02nd Apr                     Bison Rubber Co                    I am taking this phone nobody call me today..and no one available at home           06:08 PM, 02nd Apr                     Bison Rubber Co                             06:09 PM, 02nd Apr                     Bison Rubber Co                    Last night i sent whatapp to ur delivery guy to come before 10 am or after 4 pm but no reply and no calls           06:09 PM, 02nd Apr                     Bison Rubber Co                    The flat is lock no body in the flat..           06:10 PM, 02nd Apr                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             06:12 PM, 02nd Apr                   Alhamzi                   Do you have any other inquiries that we can help with?           06:12 PM, 02nd Apr                     Bison Rubber Co                    Thank you ..no other inquiries           06:12 PM, 02nd Apr                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:15 PM, 02nd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4114406