Subject: Ticket Assigned - 9563899959/ address update
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 02 Apr 2022 09:18:13 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  9563899959/ address update Saint                    Hi there. Order number #9563899959           12:57 PM, 02nd Apr                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           12:57 PM, 02nd Apr                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           12:57 PM, 02nd Apr                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            12:57 PM, 02nd Apr                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            12:57 PM, 02nd Apr                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            12:59 PM, 02nd Apr                   New                   If you have any pictures that you would like to share, please do that.            12:59 PM, 02nd Apr                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           12:59 PM, 02nd Apr                     Saint                    Order number #9563899959 Can you please help to change the delivery address of the order which i placed? I mistakenly chose my old address. My new address should be : OHK Building, 2nd floor, room 203, Al Yas Al Ali street, Khalifa City A, Abu Dhabi           01:00 PM, 02nd Apr                   Alhamzi                   Hi Saint, thank you for contacting us. This's Alhamzi We would be happy to help you.           01:02 PM, 02nd Apr                   Alhamzi                   Please wait while we check the details.            01:03 PM, 02nd Apr                     Saint                    Thanks           01:04 PM, 02nd Apr                   Alhamzi                   Thank you for allowing me the time to check. I appreciate your patience.           01:08 PM, 02nd Apr                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             01:15 PM, 02nd Apr                   Alhamzi                   We will update you through email           01:15 PM, 02nd Apr                   Alhamzi                   Do you have any other inquiries that we can help with?           01:15 PM, 02nd Apr                     Saint                    Thanks           01:16 PM, 02nd Apr                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:17 PM, 02nd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4113000