Subject: Ticket Assigned - Need escalation - contact customer
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 02 Apr 2022 09:00:57 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Need escalation - contact customer L. A❤️                    I need to talk to the customer agent           12:49 PM, 02nd Apr                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           12:49 PM, 02nd Apr                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            12:49 PM, 02nd Apr                     L. A❤️                    Please let them call me           12:49 PM, 02nd Apr                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            12:51 PM, 02nd Apr                   New                   If you have any pictures that you would like to share, please do that.            12:51 PM, 02nd Apr                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           12:51 PM, 02nd Apr                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             12:54 PM, 02nd Apr                   Alhamzi                   Do you have any other inquiries that we can help with?           12:54 PM, 02nd Apr                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:00 PM, 02nd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4112908