Subject: Ticket Assigned - 9563638681/ Late delivery
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 02 Apr 2022 08:15:47 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  9563638681/ Late delivery أمل                    Hi I don’t received my order until now           11:57 AM, 02nd Apr                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           11:57 AM, 02nd Apr                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            11:57 AM, 02nd Apr                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           11:57 AM, 02nd Apr                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            11:57 AM, 02nd Apr                     أمل                    order  number 9563638681           11:58 AM, 02nd Apr                     أمل                    It should be delivered yesterday           11:58 AM, 02nd Apr                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            11:59 AM, 02nd Apr                   New                   If you have any pictures that you would like to share, please do that.            11:59 AM, 02nd Apr                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           11:59 AM, 02nd Apr                     أمل                             12:00 PM, 02nd Apr                   Alhamzi                   Hi Amal, thank you for contacting us. This's Alhamzi We would be happy to help you.           12:03 PM, 02nd Apr                   Alhamzi                   Please wait while we check the details.            12:03 PM, 02nd Apr                   Alhamzi                   Please confirm if the following phone number is correct: 971502722004           12:04 PM, 02nd Apr                     أمل                    Yes           12:04 PM, 02nd Apr                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             12:08 PM, 02nd Apr                   Alhamzi                   Do you have any other inquiries that we can help with?           12:08 PM, 02nd Apr                     أمل                    I need the items today           12:09 PM, 02nd Apr                   Alhamzi                   kindly not that we do not know the exact delivery time but rest assured that we are doing the needful to deliver your order ASAP.    Please allow us some more time            12:10 PM, 02nd Apr                   Alhamzi                   Do you have any other inquiries that we can help with?           12:10 PM, 02nd Apr                     أمل                    It should be delivered yesterday           12:10 PM, 02nd Apr                     أمل                    And nobody contact with me today           12:11 PM, 02nd Apr                   Alhamzi                   Yes and we truly apologies for the delay. We will inform our team to make your order of their priority           12:11 PM, 02nd Apr                   Alhamzi                   Thank you for your understanding and cooperation.           12:11 PM, 02nd Apr                   Alhamzi                   Do you have any other inquiries that we can help with?           12:11 PM, 02nd Apr                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:15 PM, 02nd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4112677