Subject: New Reply Received - Need escalation - Wholesale.
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 01 Apr 2022 10:23:37 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Need escalation - Wholesale.  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear,</div>
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<div class="MsoNormal">Thank you for your email. You can close the escalation. </div>
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<div class="MsoNormal">We have gone with another supplier. Items were delivered yesterday.</div>
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<div class="MsoNormal">Best Regards,</div>
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<div class="MsoNormal"><b>Jhianna Villanueva</b></div>
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<div class="MsoNormal"><i>Event Producer</i></div>
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<div class="MsoNormal"><i>+971 52 483 4553</i></div>
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<div class="MsoNormal"><span style="color:black"><a href="http://www.platform-me.ae/" rel="noreferrer"><span style='font-family:"Calibri Light",sans-serif;color:blue'>www.platform-me.ae</span></a>                         
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, April 1, 2022 2:01 PM<br>
<b>To:</b> Jhianna Villanueva &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4075603] - Need escalation - Wholesale.</div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi, </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for reaching out to us and giving us the opportunity to serve you.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We apologies you have to go through this with us. This is not the experience we want our customer to have. Rest assured that we are doing the needful to sort this issue real
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We request you to allow us some more time. </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for your understanding and cooperation.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Feel free to get in touch with us for further assistance.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Your Friends,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>The Support Team</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4075603:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4075603