Subject: Ticket Assigned - APPXTRA5/ Code issue
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 30 Mar 2022 06:13:46 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  APPXTRA5/ Code issue Samiya Rehman                    Hi           09:52 AM, 30th Mar                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           09:52 AM, 30th Mar                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            09:52 AM, 30th Mar                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           09:52 AM, 30th Mar                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            09:52 AM, 30th Mar                     Samiya Rehman                    Do you have a coupon code for new users?           09:53 AM, 30th Mar                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            09:54 AM, 30th Mar                   New                   If you have any pictures that you would like to share, please do that.            09:54 AM, 30th Mar                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           09:54 AM, 30th Mar                   Alhamzi                   HiSamiya, thank you for contacting us. This's Alhamzi We would be happy to help you.           09:59 AM, 30th Mar                   Alhamzi                   You can use the code "APPXTRA" for 5% discount for first order after installing the app in your smart phone           09:59 AM, 30th Mar                   Alhamzi                   Do you have any other inquiries that we can help with?           09:59 AM, 30th Mar                     Samiya Rehman                    Not working           09:59 AM, 30th Mar                     Samiya Rehman                             10:00 AM, 30th Mar                   Alhamzi                   Kindly confirm if this is your first order via APP?           10:04 AM, 30th Mar                     Samiya Rehman                    Yes this is first order           10:04 AM, 30th Mar                     Samiya Rehman                    I created the account now           10:04 AM, 30th Mar                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             10:08 AM, 30th Mar                   Alhamzi                   Kindly share your registered email ID so we can update you once this issue is resolved .           10:08 AM, 30th Mar                     Samiya Rehman                    [email-masked]           10:09 AM, 30th Mar                   Alhamzi                   Thanks for sharing the details           10:12 AM, 30th Mar                   Alhamzi                   Do you have any other inquiries that we can help with?           10:12 AM, 30th Mar                     Samiya Rehman                    No           10:12 AM, 30th Mar                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:13 AM, 30th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4098360