Subject: Ticket Assigned - Delivery
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 28 Mar 2022 15:09:51 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Delivery Sana Arshad                    Hi           06:51 PM, 28th Mar                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           06:51 PM, 28th Mar                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            06:51 PM, 28th Mar                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           06:51 PM, 28th Mar                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            06:51 PM, 28th Mar                     Sana Arshad                    Order number is 9562573923. The tracking number is FP032522002937.           06:52 PM, 28th Mar                     Sana Arshad                    I received a call on WhatsApp for delivery           06:53 PM, 28th Mar                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            06:53 PM, 28th Mar                   New                   If you have any pictures that you would like to share, please do that.            06:53 PM, 28th Mar                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           06:53 PM, 28th Mar                     Sana Arshad                    WhatsApp call doesn’t work           06:53 PM, 28th Mar                     Sana Arshad                    Please arrange to deliver my order           06:53 PM, 28th Mar                     Sana Arshad                    Order number is 9562573923. The tracking number is FP032522002937.           06:54 PM, 28th Mar                   Alhamzi                   Hi Sana, thank you for contacting us. This's Alhamzi We would be happy to help you.           06:54 PM, 28th Mar                   Alhamzi                   Please wait while we check the details.            06:54 PM, 28th Mar                   Alhamzi                   Is this number working for direct calls: 971507624267?           06:56 PM, 28th Mar                     Sana Arshad                    Yes           06:56 PM, 28th Mar                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             07:03 PM, 28th Mar                   Alhamzi                   Do you have any other inquiries that we can help with?           07:03 PM, 28th Mar                     Sana Arshad                    I want my order to be delivered           07:04 PM, 28th Mar                     Sana Arshad                    That’s it           07:04 PM, 28th Mar                   Alhamzi                   We are on it           07:08 PM, 28th Mar                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:08 PM, 28th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4090927