Subject: New Reply Received - Conversation with Hatem Rashad
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 28 Mar 2022 11:11:34 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Conversation with Hatem Rashad  Ticket comment <div class="ydp9e630366yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:13px">
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        <div dir="rtl">انتم بترود على اه</div>
<div dir="rtl">انا بقول انوا شرخ المقبض اثناء التركيب</div>
<div dir="rtl">ارفع شكوي</div>
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<div>On Monday, March 28, 2022, 01:55:04 PM GMT+3, Home Box &lt;[email-masked]&gt; wrote:
                
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<div dir="rtl" style="color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial">مرحبا عميلنا العزيز.</div>
<div style="color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial">​</div>
<div dir="rtl" style="color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial">​شكرا لتواصلكم معنا واعطائنا الفرصة لخدمتكم.</div>
<div style="color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial">​</div>
<div dir="rtl" style="color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial">تقبل اعتذارنا عن المشكلة التي تواجه.</div>
<div style="color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial">​<br style="">
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<div dir="rtl" style="color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial">تم اعلامنا من قبل الفريق بانه تم ملاحظة الخدوش في المنتج وتم طلب اتمام عملية التركيب من قبلكم. في الوقت الحالي لا يمكننا اتخاذ اي اجراء لاستبدال المنتج بعد اتمام العملية. </div>
<div style="color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial"><br style=""></div>
<div dir="rtl" style="color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial">نحن نقدر صبرك.</div>
<div style="color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial">​</div>
<div dir="rtl" style="color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial">​أصدقائك.</div>
<div dir="rtl" style="color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial">فريق الدعم.</div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4000272