Subject: New Reply Received - Mattress exchange
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 28 Mar 2022 09:26:12 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Mattress exchange   Ticket comment <div>As mentioned in my previous email no one called me or come to replace the mattress <br><br>
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<div>On 28 Mar 2022, at 1:22 PM, Home Box &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr"><div dir="ltr">Hi Maria,<br><br>Thank you for contacting us.<br><br>Please accept our apologies for the inconvenience and delay we have caused.<br><br>As per the team update that the mattress will be replaced before 26th March, we would request you to confirm with us whether the team contacted you for it.<br><br>
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<div dir="ltr"><div>Please feel free to reach out if you have any further queries.<br><br>Your friends,<br>The Support Team.<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3797806