Subject: New Reply Received - Feedback or suggestions
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 27 Mar 2022 13:39:03 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Feedback or suggestions  Ticket comment <div dir="auto">
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<div>On Sun, Mar 27, 2022, 4:24 PM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4076183</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Mohammed Ali : </div>
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<div dir="ltr">Hi Sakina,<br><br>
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<span rel="tempredactor">Thank you for getting in touch with us. </span><br>
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<span rel="tempredactor">We would be happy to help you. However, for us to check and investigate, we would need some more information. </span><br>
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<span rel="tempredactor" dir="ltr">Please provide us with your order number with images of the defected item and more details to further assist you.</span><br>
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<span rel="tempredactor">Looking forward to hearing from you.</span><br>
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<span rel="tempredactor">Your friends,</span><br>
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<div><span rel="tempredactor">The Support Team</span></div>
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Attachments :
1. <a href='http://helpae.homeboxstores.com/helpdesk/attachments/2043322236634'>Screenshot_20220327-173315__01.jpg</a><br />2. <a href='http://helpae.homeboxstores.com/helpdesk/attachments/2043322236635'>IMG_20220327_173655.jpg</a><br />3. <a href='http://helpae.homeboxstores.com/helpdesk/attachments/2043322236636'>IMG_20220327_173643.jpg</a><br />4. <a href='http://helpae.homeboxstores.com/helpdesk/attachments/2043322236637'>VID_20220327_173726.mp4</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4076183