Subject: Ticket Assigned - 3724484/ Mattress/ Share photos.
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 26 Mar 2022 09:22:09 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  3724484/ Mattress/ Share photos. Michel H.                             12:57 PM, 26th Mar                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           12:57 PM, 26th Mar                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            12:57 PM, 26th Mar                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           12:57 PM, 26th Mar                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            12:57 PM, 26th Mar                     Michel H.                             12:57 PM, 26th Mar                     Michel H.                             12:57 PM, 26th Mar                     Michel H.                    the mattress is deshaping           12:58 PM, 26th Mar                     Michel H.                             12:59 PM, 26th Mar                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            12:59 PM, 26th Mar                   New                   If you have any pictures that you would like to share, please do that.            12:59 PM, 26th Mar                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           12:59 PM, 26th Mar                   Alhamzi                   Hi Michel, thank you for contacting us. This's Alhamzi We would be happy to help you.           01:06 PM, 26th Mar                   Alhamzi                   Please wait while we check the details.            01:06 PM, 26th Mar                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             01:10 PM, 26th Mar                   Alhamzi                   Do you have any other inquiries that we can help with?           01:10 PM, 26th Mar                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:12 PM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4079100