Subject: Ticket Assigned - NEED escalation - CODE
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 25 Mar 2022 08:47:32 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  NEED escalation - CODE Shazia                    Yes           12:22 PM, 25th Mar                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           12:22 PM, 25th Mar                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            12:22 PM, 25th Mar                   Alhamzi                   Please wait while we check the details.            12:23 PM, 25th Mar                     Shazia                    Okay sure           12:23 PM, 25th Mar                   Alhamzi                   Thank you for allowing me the time to check. I appreciate your patience.           12:26 PM, 25th Mar                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             12:33 PM, 25th Mar                   Alhamzi                   Do you have any other inquiries that we can help with?           12:33 PM, 25th Mar                     Shazia                    Do you know by when the code will be applicable so that i can plan my purchase?           12:34 PM, 25th Mar                   Alhamzi                   We will update you through email if the issue is fixxed           12:39 PM, 25th Mar                   Alhamzi                   Please provide us with your email           12:39 PM, 25th Mar                     Shazia                    [email-masked]           12:39 PM, 25th Mar                   Alhamzi                   We are on ite           12:43 PM, 25th Mar                   Alhamzi                   Do you have any other inquiries that we can help with?           12:43 PM, 25th Mar                     Shazia                    Thats all           12:43 PM, 25th Mar                     Shazia                    Thankyou           12:43 PM, 25th Mar                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:47 PM, 25th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4075589