Subject: Ticket Assigned - Conversation with Roohila Shah
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 24 Mar 2022 10:56:09 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Roohila Shah Roohila Shah                    Asalam u alaikum           05:20 PM, 20th Feb                   New                   شكراً لك على تواصلك مع هوم بوكس ، لمساعدتك بشكل أفضل ، يرجى اختيار اللغه المفضله للتحدث:: 1 العربية 2 الإنجليزية           05:20 PM, 20th Feb                   New                   Thank you for contacting Homebox, to help us serve you better, please reply with digit corresponding to your prefered language: 1 for Arabic 2 for English           05:20 PM, 20th Feb                     Roohila Shah                    2           05:20 PM, 20th Feb                   New                   To help us help you better, please reply with single digit corresponding to your nature of question today 1 - For help placing a new order 2 - Offers and Promotions 3 - To check order or delivery status 4 - For questions about returns or refund 5 - For complaints 6 - Check Store Locations   Please reply with only a single digit corresponding to the option           05:20 PM, 20th Feb                     Roohila Shah                    5           05:20 PM, 20th Feb                   New                   Please select one of the options from below. 1 for warranty related questions 2 for product quality complaint 3 for other complaints           05:20 PM, 20th Feb                     Roohila Shah                    3           05:20 PM, 20th Feb                   New                   Please wait, you will be assisted shortly.           05:20 PM, 20th Feb                   New                   Please describe your query in detail. If necessary please also send us any pictures. Be sure to include your Invoice or Order number. One of our representatives will respond to you shortly.           05:20 PM, 20th Feb                     Roohila Shah                             05:22 PM, 20th Feb                     Roohila Shah                    The product ordered is?           05:22 PM, 20th Feb                     Roohila Shah                             05:23 PM, 20th Feb                     Roohila Shah                    But we got this?           05:23 PM, 20th Feb                     Roohila Shah                    No sides           05:23 PM, 20th Feb                     Roohila Shah                    Not 3 seater also           05:23 PM, 20th Feb                     Roohila Shah                    Seats also not fixed           05:23 PM, 20th Feb                     Roohila Shah                    Please look into the matter and solve the problem as soon as possible           05:25 PM, 20th Feb                     Roohila Shah                    Take this back n send us the one which we ordered           05:33 PM, 20th Feb                   Faisal                   Hi Dear. Thank you for contacting us. My name is Faisal.           05:34 PM, 20th Feb                   Faisal                   Wait for check           05:34 PM, 20th Feb                     Roohila Shah                    Ok           05:35 PM, 20th Feb                   Faisal                   Sorry, please give me the email           05:39 PM, 20th Feb                     Roohila Shah                    [email-masked]           05:40 PM, 20th Feb                   Faisal                   The issue has been raised to the relevant team and we will contact you via email shortly           05:45 PM, 20th Feb                   Faisal                   Is there anything else I can assist you with today?           05:45 PM, 20th Feb                   Faisal                   It was a pleasure to assist you. Thank you for shopping with us. Have a wonderful day.           05:50 PM, 20th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3921368