Subject: Ticket Assigned - 29002102647320220314/ Damaged item
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 21 Mar 2022 08:10:16 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  29002102647320220314/ Damaged item AdEventor FZC                             12:02 PM, 21st Mar                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           12:02 PM, 21st Mar                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            12:02 PM, 21st Mar                     AdEventor FZC                    Invoice ***********320220314           12:03 PM, 21st Mar                     AdEventor FZC                             12:03 PM, 21st Mar                   Alhamzi                   Please wait while we check the details.            12:03 PM, 21st Mar                     AdEventor FZC                    I was chatting but got disconnected due to late response           12:03 PM, 21st Mar                     AdEventor FZC                             12:04 PM, 21st Mar                     AdEventor FZC                             12:04 PM, 21st Mar                     AdEventor FZC                             12:04 PM, 21st Mar                   Alhamzi                   Thank you for allowing me the time to check. I appreciate your patience.           12:06 PM, 21st Mar                     AdEventor FZC                    Hello           12:07 PM, 21st Mar                   Alhamzi                   We sincerely apologize for any inconvenience caused you.  We would like to let you know that we have escalated this issue to the concern team and will contact you within 3-2 business days to help you with this issue.           12:08 PM, 21st Mar                   Alhamzi                   Do you have any other inquiries that we can help with?           12:08 PM, 21st Mar                     AdEventor FZC                    No thanks ??           12:08 PM, 21st Mar                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:09 PM, 21st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4056557