Subject: New Reply Received - 9559850765/ Damaged item
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 21 Mar 2022 02:18:10 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  9559850765/ Damaged item  Ticket comment <div dir="auto"><div>Good morning<div dir="auto"><br></div>
<div dir="auto">No, the issue is not resolved. The technicians said there is a problem with the wood rubbing against the hydraulic and it cannot be fixed. They said other people have had the same problem. </div>
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<div dir="auto">Please can the bed be swapped with the same bed but without the hydraulic function? </div>
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<div dir="auto">Thank you </div>
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<div>On Sun, 20 Mar 2022, 22:22 Home Box, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">Hi Jodie,<br><br>Thank you for contacting us.<br><br>Please accept our apologies for the inconvenience and delay we have caused.<br><br>Kindly confirm with us whether your issue has been resolved.<br><br>We look forward to hearing from you.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4038801