Subject: New Reply Received - 9555152625/ Damaged item
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 19 Mar 2022 01:52:51 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  9555152625/ Damaged item  Ticket comment <div>Good morning.</div>
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<div dir="auto">Thank you for your response.</div>
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<div dir="auto">However, some the wood pieces used for the princess bed are already broken (1 even broke while the technician was fixing them). Kindly see the attached image.</div>
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<div dir="auto">I had advised your technicians that it would be better to use the flat wood slats (the type used for the Vanilla Butterfly Bed) rather than these thin wood pieces but they said that the long pieces are what they were given for that bed.</div>
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<div dir="auto">I'll be waiting to hear back from you.</div>
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<div dir="auto">Thank you and best regards,</div>
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<div dir="auto">Aisha</div>
<div dir="auto">0502614618</div>
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<div>From: Home Box &lt;[email-masked]&gt; </div>
<div>Date: 12/03/2022  05:59  (GMT+04:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#3977214] - 9555152625/ Damaged item </div>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Toyosi,<br><br>Greetings of the Day!<br><br>We would like to inform you that the team will get in touch with you by today , kindly note the driver number 0565114695 for further assonances . <br><br>We appreciate your patience .<br><br>Please feel free to reach out if you have any further queries.<br><br>Your Friends,<br>The Support Team<br>
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Attachments :
1. <a href='http://helpae.homeboxstores.com/helpdesk/attachments/2043319603812'>20220318_121508.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3977214