Subject: Ticket Assigned - 9559571403/ RMA cancel
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 18 Mar 2022 09:10:14 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  9559571403/ RMA cancel $R€€                    Hi there           12:59 PM, 18th Mar                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           12:59 PM, 18th Mar                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            12:59 PM, 18th Mar                     $R€€                    Need status on refund for order order # 9559571403           01:00 PM, 18th Mar                   Alhamzi                   Hi, thank you for contacting us. This's Alhamzi We would be happy to help you.           01:01 PM, 18th Mar                   Alhamzi                   Please wait while we check the details.            01:01 PM, 18th Mar                   Alhamzi                   Kindly confirm if the delivery team has collected the item?           01:04 PM, 18th Mar                     $R€€                    Yes it was           01:06 PM, 18th Mar                     $R€€                    See the below confirmation message Hi! Your return request RP031322003383. has been successfully picked up. We will keep you posted on your refund. Click to give feedback https://www.fareye.co/customer-interaction.html?te5h6iMG/d2PQHAWGaEI6Q==#/ Stay Happy!           01:07 PM, 18th Mar                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             01:08 PM, 18th Mar                   Alhamzi                   Do you have any other inquiries that we can help with?           01:08 PM, 18th Mar                     $R€€                    No questions for now. When can I get the update ?           01:09 PM, 18th Mar                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:09 PM, 18th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4043563