Subject: Ticket Assigned - 9561076250/ late delivery
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 15 Mar 2022 13:08:35 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  9561076250/ late delivery SONDOS                    Hallo           04:53 PM, 15th Mar                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           04:53 PM, 15th Mar                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           04:53 PM, 15th Mar                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            04:53 PM, 15th Mar                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            04:53 PM, 15th Mar                   Alhamzi                   Hi Sondos, thank you for contacting us. This's Alhamzi We would be happy to help you.           04:54 PM, 15th Mar                   Alhamzi                   How may I help you?           04:54 PM, 15th Mar                     SONDOS                    9561076250           04:55 PM, 15th Mar                     SONDOS                    Where us it?           04:56 PM, 15th Mar                   Alhamzi                   Please wait while we check the details.            04:57 PM, 15th Mar                     SONDOS                    Ok?           04:59 PM, 15th Mar                   Alhamzi                   Please confirm if the following phone number is correct: 971507552014           04:59 PM, 15th Mar                   Alhamzi                   Kindly note that the estimated delivery time frame for household items (non-furniture) is within 2 business days.           05:00 PM, 15th Mar                   Alhamzi                   Please contact you if you did not get your order within 24 hours and we will help you in the best way.           05:00 PM, 15th Mar                   Alhamzi                   Do you have any other inquiries that we can help with?           05:00 PM, 15th Mar                     SONDOS                    What's this?           05:00 PM, 15th Mar                     SONDOS                    3 days passed           05:01 PM, 15th Mar                     SONDOS                    Contact you???           05:01 PM, 15th Mar                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             05:01 PM, 15th Mar                   Alhamzi                   We request you to allow us some more time           05:01 PM, 15th Mar                   Alhamzi                   Do you have any other inquiries that we can help with?           05:01 PM, 15th Mar                     SONDOS                    When is the delivery and be precise ease?           05:01 PM, 15th Mar                     SONDOS                    Be precise please. When is the delivery date?           05:02 PM, 15th Mar                   Alhamzi                   kindly not that we do not know the exact delivery time but rest assured that we are doing the needful to deliver your order ASAP.    Please allow us some more time            05:04 PM, 15th Mar                   Alhamzi                   As per the time frame your order should be delivered any time today           05:05 PM, 15th Mar                   Alhamzi                   Rest assured that we will do the needful to sort this real quick           05:05 PM, 15th Mar                   Alhamzi                   Do you have any other inquiries that we can help with?           05:05 PM, 15th Mar                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:07 PM, 15th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4029758