Subject: New Reply Received - Delivery
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 15 Mar 2022 11:48:27 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Delivery  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style="color:#002060">Thank you for the update.</span></div>
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<span style="color:#002060">Kindly arrange the delivery </span>
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#002060'>between 9 Am - 6 Pm for  the new order # 9561298754</span><span style="color:#002060"></span>
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<div class="MsoNormal"><span style="color:#002060">Best Regards,</span></div>
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<img width="432" height="197" style="width:4.5in;height:2.05in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMxNzk5ODE3NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XxX-dopBd46Zqtazifi6oqvCSYlWy8f4a_IWXblOI1U" data-id="2043317998176"><span style="color:#002060"></span>
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<div>From: Landmark Group &lt;[email-masked]&gt;
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<b>Sent:</b> Tuesday, March 15, 2022 3:44 PM<br>
<b>To:</b> Sulfith Muhammed &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4027450] - Delivery</div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Sulfith,<br>
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Greetings of the day to you !</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>​</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for contacting HomeBox. </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We would like to apologise for then inconvenience caused to you. </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We would like to inform you that your order 9560915071 has been returned back to the warehouse and it could not be delivered now. We would like to inform you that we have
 processed the refund of amount (AED87.00) on (3/15/22) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>As per update, you have placed a new order for 9561298754, we would request you to confirm us that you need delivery of this order between 9 Am - 6 Pm, so we could update
 the concerned team for it? </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Looking forward to your response. </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thanks &amp; Regards,</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4027450:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4027450