Subject: New Reply Received - damaged after delivery 9558657677
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 14 Mar 2022 18:24:09 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  damaged after delivery 9558657677  Ticket comment <div>ooooh sorry for dealy，they came and fix the problem～thank you
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    <div style=" margin-top: 2em; margin-bottom: 1em; font-size: 14px; line-height: 1.25; color: #78787a">---- 回复的原邮件 ----</div>
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                    发件人
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                    <a class="mail-from" style="text-decoration:none;color:#0886e8" href="mailto:[email-masked]" rel="noreferrer">Home Box&lt;[email-masked]&gt;</a>
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                    日期
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                    2022年03月12日 21:18
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                    收件人
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                    <a class="mail-to" style="text-decoration:none;color:#0886e8" href="mailto:[email-masked]" rel="noreferrer">[email-masked]&lt;[email-masked]&gt;</a>
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                    抄送至
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                    damaged after delivery 9558657677
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    <div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 3949471</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 3949471<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<span>-</span>——</div>
<div dir="ltr">Waseem Ahemad . Khan : </div>
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<div dir="ltr"><div dir="ltr">Hi Amina,<br><br>Thank you for contacting us.<br><br>Please accept our apologies for the inconvenience and delay we have caused.<br><br>Kindly confirm with us whether your issue has been resolved.<br><br>We look forward to hearing from you.<br><br>Your friends,<br>The Support Team<br><br>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3949471