Subject: Ticket Assigned - 3679241/ Esc. photos
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 11 Mar 2022 08:23:09 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  3679241/ Esc. photos ARK                             12:04 PM, 11th Mar                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           12:04 PM, 11th Mar                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            12:04 PM, 11th Mar                     ARK                             12:04 PM, 11th Mar                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            12:06 PM, 11th Mar                   New                   If you have any pictures that you would like to share, please do that.            12:06 PM, 11th Mar                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           12:06 PM, 11th Mar                   Alhamzi                   Please wait while we check the details.            12:09 PM, 11th Mar                   Alhamzi                   Thank you for allowing me the time to check. I appreciate your patience.           12:13 PM, 11th Mar                   Alhamzi                   Could you please explain more about the issue so we can share it with the concern team           12:14 PM, 11th Mar                     ARK                    it’s fell down suddenly , four legs are dismantled completely           12:14 PM, 11th Mar                   Alhamzi                   Please wait while we check the details.            12:19 PM, 11th Mar                   Alhamzi                   We sincerely apologize for any inconvenience caused you.  We would like to let you know that we have escalated this issue to the concern team and will contact you within 3-2 business days to help you with this issue.  Complain number: 3679241           12:20 PM, 11th Mar                   Alhamzi                   Do you have any other inquiries that we can help with?           12:20 PM, 11th Mar                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:22 PM, 11th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4007734