Subject: New Reply Received - Conversation with Shrutika Kothari
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 10 Mar 2022 17:36:03 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Conversation with Shrutika Kothari  Ticket comment <div>Hello,
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<div>Sorry to inform but the response is not satisfactory. Thanks to inform <u><b>date</b></u> it will be replaced. It is beyond strange that a customer has to write and ask status over and over !<br>
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<div dir="ltr">Best wishes,
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<div>Shrutika Kothari </div>
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<div>On 10 Mar 2022, at 21:29, Home Box &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Shrutika ,<br>
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 sincerely apologize for any inconvenience caused. We would like to inform you that replacement is approved. </span><br style='box-sizing: border-box; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial'>
 have sent the reminder to the team to get this issue sorted out soon.</span><br style='box-sizing: border-box; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial'>
 request you to please allow us some time so we can work on this and do the needful.</span><br style='box-sizing: border-box; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3979203